My SAP CRM 5.0 TRAINING
1) SOLUTION OVERVIEW (Introduction)
* Getting to know mySAP CRM
* mySAP CRM – The complete solution
* CRM architecture & Component integration
* Key capabilities of mySAP CRM
* Channels of interaction
* Careers @ mySAP CRM
BASE CUSTOMIZING (SAP CRM & SAP R/3)
* Overview of CRM Server Technology
* Business partner master
* Product master
* Organization management
* Pricing fundamentals
* Condition technique and pricing procedure determination
* Territory management
* Transactions processing
* Activity management
* Partner processing
* People centric CRM
3) MARKETING
* Introduction
* Marketing planning – elements
* Campaign management
* Segmentation of business partners
* Segment builder tool
* Personalized mail forms
* External list management
4) Sales
* Sales Order Mgmt.
* Quotations and Contracts.
* Opportunity Management
* Task & Activity Management.
5) Service. (Overview)
* Service Request, Service Ordering & Contract Mgmt.
* Complaint Management
* Case Management.
* Installed base Management knowledgement Management
* Workflow and Escalation Management
* Workforce Management
6) MIDDLEWARE
* Introduction
* BDoc and types of BDoc
* BDoc Modeler
* Error fixing
7) E-COMMERCE (INTERNET SALES)
* Introduction
* B2B and B2c scenarios
* Product catalog
Product proposals:
* Top n products
* Cross selling
* Up selling
* Down selling
* Partner product range
8) MOBILE SALES
* Introduction
* Architecture and setup
* Administration console
* Client console
* Mobile application studio
* Mobile repository server
9) CUSTOMER INTERACTION CENTER
* Interaction center overview
* Framework and components
* IC Winclient profile and configuration
Visible component configuration:
* Action box
* Remainder scripting
* Application area
* Navigation Area
* Interactive scripting
* Hidden component configuration
* IC Webclient Profile and Configuration. (Overview)
More Details about SAP CRM Training
For More Visit SAPNWTraining.com
Contact : Info@SAPNWTraining.com
SAP CRM 7.0 online training
Dear,
Sub; SAP ONLINE TRAINING FOR SAP CRM 7.0 — REG
My name is Raj kumar from Vijayawada. Now I am planed to SAP CRM 7.0 in online training. So Please tell me fully details. My cell number is +91 9640414819 and my mail id is rajkumarfreblore@gmail.com. I am waiting urs for mail.
Regards,
Rajkumar A.
Hi , Im pratap. and i am interested in CRM online training program, could you please send me the course fee, mode of payment, Duration for the training program. pratap.lingala@gmail.com and my ph number is 09632314146.
Please let me know more about the course and fee structure and course timings.
Regards,
Hegal K Charles
i am interested for SAP CRM plz call me 09623243743
or give me ur no i will call u
hi,
I am very interested in the online course SAP-CRM. To participate, you could send me more information?
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Ivan
Please could you send me the cost of the course?
also the duration, dates and times for the course.
Thank you very much.
javier.manzano.baez@gmail.com
Training in APO and CRM……..Pl send chrages details.
regards,
Manish Gupta
Hi,
This is Mohammed Ayub i have completed B.tech with ECE back ground and now i am doing job in sales of sap services in GENUS IT LLP.
actually am looking to make my career in sap.
and i would like to know about sap crm coz i have some knowledge in crm as am familiar with this. so plz could send me the detail structure of sap crm and what is the fee structure of sap crm and from when the course is going start plz. i will be waiting for your feed back. my number 8686632070
thankyou