SAP CRM TRAINING
My SAP CRM 5.0 Training
My SAP CRM 5.0 TRAINING
1) SOLUTION OVERVIEW (Introduction)
* Getting to know mySAP CRM
* mySAP CRM – The complete solution
* CRM architecture & Component integration
* Key capabilities of mySAP CRM
* Channels of interaction
* Careers @ mySAP CRM
BASE CUSTOMIZING (SAP CRM & SAP R/3)
* Overview of CRM Server Technology
* Business partner master
* Product master
* Organization management
* Pricing [...]
